Testimonials

What Our Clients Say About Us We pride ourselves on our customer satisfaction levels. Please see below for testimonials from our current and past clients.

Sage Accounts Bespoke - Kirsten Brammen of Advanced Workshops Feburary 2017

We have used Sage for invoicing purposes for a number of years now and we wanted to start to use the system to its full potential but did not know where to start. Maggie has been wonderful with originally visiting to find out exactly what we wanted and needed and then calling back to help us put it into action as and when we were ready. Once she knew exactly what we wanted to do, she explained very clearly how to do it. She also showed me how to update templates, which was causing me no end of grief! There are still other parts of the system to discover and in time we will definitely be contacting Maggie again to help us understand and begin to fully use the system as it should be used.

Pivot Tables Workshop -  Town Hall Chambers December 2016
An excellent training session at Wallsend on pivot tables yesterday. Can't believe how clever they are (the pivot tables) and Maggie is one of those rare people who really knows her stuff and, more importantly, is able to explain it clearly and to get it across. If only more teachers had that ability. Great course - now to put it into practice...

Pivot Tables -  NHS St Nicholas Hospital October 2016
Another excellent session.  Very thorough training that covered the use of pivot tables in Excel.  Practical examples and exercises were helpful to practice what was being taught.  I have applied the learning to a large spreadsheet of data that we produce on a 6 monthly basis.  What would have taken hours to days has taken minutes!!! Thank you.  The session could not be improved at all.

Excel Introduction -  Renolit September 2016
Very good session for me as i am a novice on Excel.  Hopefully I can use it in the future and not forget what I have learned today.

Excel Intermediate -  Renolit September 2016
I have learned a lot in one training session, at a level where I feel I could understand in greater detail how Excel works.  The course was very good at all levels which I was comfortable with, I was well impressed with the whole session and it doesn't need to be improved at all.

Accountancy - Marjorie Smith August 2016
I have been studying for my AAT with a correspondence course and I didn't think that I would ever pass my AAT exams because I just couldn't grasp how double entry worked no matter how hard I tried. So I bit on the bullet and paid Maggie to come and help me.  What a wonder, she not only helped me to understand bookkeeping but also helped me to understand the real difference between a Balance Sheet and a Profit and Loss account.   It is also great to have that free advice helpline - i have used it twice so far.  Maggie is fantastic at explaining things in a really simple way.  Thank you so much Maggie, I passed my first set of exams with flying colours. 

Excel and Outlook - Arriva PLC July 2016
Maggie was asked to give training on Excel and Outlook to the reception team at Arriva Plc. Her expertise and wealth of knowledge along with her patience and unique ability to build an instant rapport with staff made the training really meaningful and worthwhile. All of them left the classes feeling confident and enthusiastic. The real jewel in the crown was having the opportunity to create a totally bespoke package for our requirements. It is a pleasure to work with Maggie and she is highly recommended.

Word for Long Documents - Town Hall Chambers, Wallsend June 2016
I have loved every minute of this course, excellent teaching as usual. It was great to learn how to modify headings and manage the paragraph numbering and knowing how to create an automatic Table of Contents would have saved me so much time when I did my dissertation!!!

Excel Advanced workshop - Town Hall Chambers, Wallsend April 2016
Caroline Janes from Changing Lives:  All was excellent, any questions asked were answere and I understood what went wrong in the beginning. I can't think of any aspect of this training that could be improved
Sharon Watson from Executype PA: Ticked the excellent box for everything - loved every second of it Thank you
Sarah Howells from Executype PA: Ticked the excellent box for everything - really enjoyed having the time to go through everything in detail

Excel Intermediate - ADM Pressings - Scotswood April 2016
Brilliant. Can't fault the training, I feel there is more to cover but am confident this will be done in the Advanced session

Excel Intermediate Course - Wallsend Town Hall 31 March 2016
I liked how Maggie made sure we were all okay with what we were doing.  I liked the "if statements" and linking sheets. It was really good and was really educational and such a good teacher.
 

ADM Pressings - Scotswood November 2015 - March 2016
Sample of staff feedback on a series of courses for groups of up to 6.  Excel Introduction up to Excel Advanced levels.
Excellent training session, using Pivot Tables was great.  Enjoyable Course - I'm not usually very good with these thing's but I had great help throughout. Left feeling confident and found 3D formulae really useful. Course ran at great pace with no one left behind. All topics covered brilliantly.  This was a great course, it reminded me of a lot and filledin my learning gaps. Training targetted at my specific needs, identified additional shortcuts I could use, very knowledgable trainer who explained the topics well.
 

Jamie - Thermo Fisher December 2015
Bespoke Excel Advanced session - Advanced conditional formatting, Pivot tables, Vlookups combined with Pivot Tables, Sumifs, Countifs
Excellent all round. 
The training targetted my specific needs and identified additional shortcuts I could use.  Maggie is a very knowledgable trainer who explained the topics well.

Andrew Willson November 2015
AQCT-Pivot Tables course

It's Maggie's broad knowledge that makes the session so valuable.  You would really be unlucky not to pick up additional gems around the subject on top of the core material

Stacey Taylor November 2015
TSG Marine
Great Course outline, great books and layout

Denise Taylor
Castle Building Services

We would like to say thanks for the great tuition we received.
It was great to be able to carry it out by video conference which made the whole experience more relaxed. I didn’t feel as stressed as the last time I had travelled down for the Microsoft Word and Project training. It really made such a difference.
I have already put the training to good use with various spreadsheets and I will find it invaluable with my university course (shh don’t tell anyone I said that)

 

 

Amy-Jayne Walters
Renolit Cramlington

I really enjoyed the course, Maggie was lovely and really helpful, she went at a nice steady pace for me to learn everything, it was a good experience and I suggest that others take the course just to freshen up on your IT skills, I thought I was pretty good on the computer because I am 18 and have used computers all my life but I needed to refresh my memory with the excel training and it worked, I now use excel without any problems and can get tasks completed quicker than normal. Really suggest if you get the chance to take this course it is really useful.
Mike McCoy

ME PAT Services

To say we have found MSC's excellent computer training services vital to our businesses is an understatement as both myself and my wife/business partner are dyslexic so not only did we need someone who not only understood dyslexia but also was very patient which Maggs was both. add to this she that is also very knowledgeable and very "un-geeky" as i find most tend to be in her industry. i would highly recommend MSC Computer Training at every opportunity. Thank you for all of the excellent work you have given us.
yours Mike and Alison McCoy

Sarah Corcoran
HR at Balfour Beatty WorkSmart

Maggie is a patient and fun teacher, setting the perfect pace throughout each session regardless of the wide variety of skill sets. Maggie makes IT training a pleasure due to her competency and warm personality

Gillian Hall - Mancala - Sage
"MSC's bepoke training program has allowed me to learn at my own speed on the programs I needed. Their patience and support on accountacy software has proved to be invaluable for me and has really helped us take control of our finances. It's also a great comfort to know that if I make a mistake they are on the end of the phone to help me sort it out..."

 

University of Northumbria staff training - Various courses

Best training day I have ever been on in my 6 years at Northumbria.  Delivery excellent, Maggie made it so easy to understand.  Content completely relevant to all in attendance, trainer communicated throughout the day on what people needed to know.  Wish I had done this training years ago.  Brilliant!

The trainer was excellent and took time out to look at some of our spreadsheets that we use at work which was very helpful and much appreciated

Maggie was great, once I have built up my confidence at this intermediate stage I will return for the advanced   Maggie is a very good teacher, very approachable and makes it really easy and comprehensible to work through Excel and learn.

Thank Maggie for her professional approach, knowledge and ability to discern the learning needs of the course members.

 

Anne Ropner    Home User

"As a complete novice...your home tuition on a one-to-one basis, on one’s own computer is invaluable, and your patient and clear explanations and demonstrations of the most basic facts have been entirely responsible for getting me going! It is good to know I can still call on your help when needed."

 

NHS Northern - Excel Intermediate and Advanced
"Excellently run event which made me feel very at ease, particularly as I arrived very late after a very tedious Journey. "
"Excellent facilitator.  Made excel seem easy.  Came away feeling confident and more knowledgable."
"Extremely well facilitated - very approachable trainer - Maggie rocks!  "
"Facilitation on this course was very good.  Maggie was very friendly and welcoming and had plenty of patience!  Training was spot on, liked the idea of being presented with exercises on a CD and solutions if you get stuck. Overall an enjoyable course - keep it up."
"Excellent, facilitator had patience and time for everyone, felt very comfortable to ask questions and liked that it was a small group.  I liked that you could discuss/get advice on use of own spreadsheets."
"A very well run course which contained useful and relevant information.  The facilitator was also very good picking up on basic stuff that we did not know and went over items of use. "